Better performance for lower cost. SCALE's RCM services are powered by its proprietary ShieldAI platform — so the same work costs less, moves faster, and generates improved outcomes.
Book a demoWe partner with C-suite and RCM leaders to support the implementation and optimization of tech-enabled RCM services. We deliver practical and impactful solutions through dynamic service models to empower leading national multisite physician organizations, MSOs and DSOs.
An unrelenting commitment to:
Bringing a new paradigm to revenue cycle operations — moving beyond the key challenges and inefficiencies in the revenue cycle of yesterday with ShieldAI.
You don't buy software and then staff it, or hire people and then try to automate them. Every option below arrives with both, priced as one.
Coverage, benefits, and authorization cleared before the visit.
Every encounter checked against every charge, so documented work reaches a claim.
Patient billing and balance resolution, handled end to end.
Add capacity by the seat — each one a trained specialist with ShieldAI already behind them.
Explore this function →Hand us the whole cycle, front end through patient balances, under one accountable team.
Explore this function →A diagnostic that quantifies the opportunity, then a plan with owners and dates attached.
Explore this function →Integrates with the EHR you already have — preventing denials before claims are sent, automating workflows, and catching charges that never reached a bill.
A highly structured service delivery model, with seasoned specialist teams organized by function and an unrelenting focus on quality.
Our operators have run this for MSOs and leading multi-site groups for 16 years. They rebuild the process alongside your business office and leave behind a system that holds through the next acquisition.
SCALE helped us move from fragmented, market-by-market billing to centralized, AI-enabled operations. Meaningful reductions in A/R, denials, billing lag, and cost-to-collect — with real-time visibility we never had.
Their ability to rapidly scale a cost-efficient RCM service into our operations has been crucial to our growth. The team understands our needs and consistently delivers to expectations.
In 25+ years in revenue cycle I've worked with many vendors. SCALE became a true partner — we've reduced over-90-day A/R, cut claim hold lag, and lowered credit balances.
Wherever you are — fragmented, stabilizing, or ready to automate — we start there.
A structured review of billing, coding, and front-office workflows against SCALE benchmarks, with a quantified opportunity and a 90-day plan attached.
SCALE operators handle day-to-day execution and report against KPIs you can audit claim by claim.
As ShieldAI learns how your payers behave, more is caught upstream each quarter and your specialists move further up the value chain.
Bring us a month of claims and denials. We'll show you where the money is going and what we'd do about it — before you sign anything.
Book a demo