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Case Studies

An illustrative selection of SCALE Consulting case studies.
Case study:

Clinical Compliance – Women’s Health

Client Profile

Location:
NY

Specialty:
Women’s Health
Multispecialty
ASC

Services Deployed

Coding & Clinical Compliance

Overview

Our Client’s ASC failed their resurvey resulting in a robust POC, and thereby threating their AAAHC
and MCR standing. SCALE was engaged to conduct a gap analysis of our Client’s ASC from an
AAAHC and MCR perspective. Upon completion of the gap analysis, a workplan towards compliance was delivered to the Client and we were retained to educate and train staff on recommended workplan towards compliance with AAAHC and MCR requirements.

Execution

  • Initially our Client’s focus was on AAAHC and MCR compliance, however the SCALE team took more of a holistic approach in focusing on their organizational structure, EE education and training to facilitate POC, and ultimately compliance.
  • A mock survey of the ASC and DTC was conducted to focus on the condition of the Clients’ physical facilities.
  • SCALE conducted a full review of operational processes for compliance with AAAHC and MCR requirements, as well as risk mitigation.
  • SCALE performed its gap analysis in 45 days and will work through implementation of the POC over 6-12 months.

Results

  • CALE provided a robust powerpoint highlighting facility improvements needed to comply with AAAHC and MCR requirements, as well as infection prevention.
  • SCALE’s examination of 222 forms demonstrated medication order, storage, inventory and administration processes required adjustment to become compliant. We recommended a life safety mock survey.
  • We conducted Interviews to determine EE knowledge of AAAHC and MCR requirements and provided a workplan detailing EE education and training to be conducted on areas of responsibilities (i.e. HR and credentialing), providing each area of discipline with a copy of the AAAHC handbook, and tools for operational compliance and efficiencies.
  • e shared a copy of the AAAHC handbook and tools for operational compliance and efficiencies with each area of discipline.
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SCALE Healthcare is based on the foundation of a singular focus – elevating management performance across healthcare services. We are focused on the entire suite of operational advisory and diligence services exclusively to healthcare service organizations, with local team presence across 10 states.

Unlike the many consulting firms that offer more narrow and often more impractical solutions borne of limited or very general expertise, we rely on our team of 75+ carefully selected senior operational healthcare experts to ensure we provide the most relevant and value added experience across the full range of management disciplines and clinical specialties that fall within healthcare services.

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