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SCALE MSO Operations – RCM News

December 2021

2021 SCALE RCM Client Highlights

1. Provided Interim VP, sourced a FTE, and deployed team to assist with payment posting process under 1 Tax ID on behalf of Client.
2. Immediate mobilization of our team for a 3-week project with 2 checkpoints on behalf of Client.
3. Long-term project to analyze MidLantic RCM, compare to Client’s business units using Unit Economic and performance data, and create roadmap for one MidLantic RCM team.


November 2021

SCALE RCM’s client recently experienced employee turnover which led to two opportunities to temporarily assist. First, the client had an immediate need for trained coders. Within two weeks Scale RCM provided 2 FTEs with specialty-specific experience and immediately supplemented their existing staff. Second, new team leadership in payment posting allowed us the opportunity to train the new supervisor onsite as well as take the lead in implementing updated reconciliation procedures.

October 2021

SCALE RCM’s Private Equity Client needed immediate confirmation of the status of a multi-state practice’s transition from outsourced to in-house billing, projected cost savings, and  increased collections.  We mobilized immediately, presented an interim report within 2 weeks, and a final report the following week.  The Client gained valuable, actionable insight and we provided recommendations for performance improvement and scalability.

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September 2021

SCALE RCM created and maintained a Power BI model for a growing practice to create custom dashboards and make predictions based on contracted and provider credentialing status. SCALE RCM assisted the Client’s analytics team to take over administration of the tool.

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August 2021

On behalf of a sponsor Client, SCALE RCM performed a RCM Assessment and found significant unworked insurance AR resulting in delayed cashflow and permanent loss. We deployed a full-time experience AR resource within a week to augment the understaffed AR team.  As we work through the AR we are also assisting with fixing the root cause of denials as well as documentation and training.

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July 2021

On behalf of a sponsor client, SCALE RCM performed a unit economic analysis and quality assessment of six distinct RCM teams on the client’s platform. We developed a recommended integration pathway forward and modeled best practice billing performance and overall cost for each team.

Learn more about our RCM solutions.