Amy is an Associate, Full-Service RCM at Scale RCM.
Amy entered the medical billing profession over 24 years ago. She has been involved in Revenue Cycle Management, coding, and accounts receivable management and has been employed with billing companies, private practices, and corporate hospital-owned physician groups. She has experience in office, inpatient, and outpatient billing in multiple specialties including, Primary Care, Cardiology, OBGYN, Endocrinology, Urology, Physical Therapy, Gastroenterology, Nephrology, Hematology-Oncology, Immunology/Allergy, Pulmonology, General Surgery, Wound Care, Psychiatry, Breast Surgery, Neurology, and Skilled Nursing Facility.
Before joining SCALE, Amy was an an account manager at CSI medical billing for over 2 years and also worked for 5 years with the Montefiore Hospital physicians group that includes over 55 providers of a multispecialty organization. As a Senior medical billing representative, her responsibilities included claims management, accounts receivable, running reports, training new staff, collections, and claim appeals. She worked closely with management to ensure appropriate efforts are devoted to identifying and resolving issues in a timely manner.
Amy is a member of the AAPC and is a certified coder (CPC-A) and plans to obtain more certifications to better help teach clients the important key roles of correct coding, documentation, and reimbursement.